Policies

CHECK-IN TIME: 3:00 P.M. PST

CHECK-OUT TIME: 12:00 A.M. PST

PETS:
Pets may be allowed on a case by case basis. Please inquire when booking. No pets will be allowed without written permission prior to arrival.

RESTRICTIONS:
Unlawful activities, including illegal drug use will not be tolerated. Noise curfews affecting nearby properties will be strictly enforced. If these policies are not adhered to, you will be asked to leave the property immediately and no refund will be given.

RESERVATION DEPOSIT:
An advance payment of 50% is required in US funds to secure your reservation. Balance is due 30 days prior to arrival date. If paying the reservation deposit via check, you have three (3) business days for the check to reach our office; otherwise your reservation will be canceled. The reservation deposit is NOT a damage deposit. Please make checks payable to: Dale Van Lydegraf Attn: Casa Corona 5514 Commercial St. SE Salem, OR 97306

DAMAGE DEPOSIT: Upon check-in you will be required to provide the property manager with $1,000 cash as our security deposit. You will be given a receipt and as long as no damage is caused or missing items, the same denomination will be returned to you within 7 days of your check-out date. If any damages exceed the $1,000 damage deposit, you will be required to pay before you check-out.

*Reasons a security deposit (or portion) may be kept: towels/linens/pillows/bedding/ plates, glasses or any other expenses incurred by the renter. To be used for replacement of missing items and cleaning beyond normal expectations or any other expenses incurred by the renter.

PAYMENT METHODS:
Check is the preferred payment method. Paypal is also accepted.

CANCELLATIONS:
In the event that you are required to cancel your reservation, you must do so 60 days before your arrival. Only 40% will be refunded, the other 60% is an administrative processing fee, which is non-refundable. Please be advised that reservations must be cancelled 60 days prior to your arrival otherwise full rental charges will be forfeited. There will be no refunds due to acts of God, nature, weather or weather related situations, mechanical failure, earthquake, and public health epidemic, fishing or golf conditions.

In the event of cancellation, it is at the owners discretion to allow you to reschedule and apply your deposit towards a future booking.

RATE CHANGES:
Rates subject to change without notice. Casa Corona is privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises. The Homeowner is not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

PROPERTY KEYS:

You will be issued 1 set of keys per room to Casa Corona upon check in. If more sets of keys are needed for your stay, please notify your property manager. If keys are not returned or lost, the replacement keys will be charged to you at $20 USD per Key and deducted from your Damage Deposit.

GRATUITY PROTOCOL:

It is customary in Puerto Vallarta for the property staff to receive a gratuity. The local suggested rate for someone who may carry your bags, keep up the pool, sweeping, gardening, maids, concierge, travel, etc. is $2-3 USD per day PER PERSON for the period of your stay. We encourage guests to tip Casa Corona staff. Envelopes will be left for your use, feel free to write a note and/or leave comments for staff.